Mevrik AX gives your business an AI agent that answers questions, takes bookings, sells products and follows up on chat, email and social. Your team steps in only when it matters. Live in 5 minutes.
Trusted by telecoms, banks and retail brands
How it works
It answers customers, gets tasks done and follows up on its own. Anything sensitive comes to your team for a quick yes or no, and you can see everything it did.
Get started
Four simple steps from sign-up to an agent answering real customers. No code and no consultants.
Add your website, documents and price lists. It learns your products, policies and tone of voice.
Turn on website chat, Facebook, Instagram, WhatsApp and email. One agent answers on all of them.
Connect your store and calendar so it can track orders, suggest products, take bookings and prepare refunds, within limits you set.
It learns from every conversation and every decision your team makes, and remembers each customer on every channel.
One agent, every channel
Whether a customer comments on Facebook, chats on your website, sends an email or messages on WhatsApp, they talk to the same agent. It knows who they are, what they bought and what they asked last time, and picks up right where they left off.
Results
Every reply is checked against your own information before it goes out, and the agent uses the right AI model for each job.
So more customers get a full answer without waiting for your team. And it keeps getting better: it spots what could work better and suggests improvements for your team to approve.
mock Values marked mock are placeholders — replace with production data and a methodology link before launch.
languages in text — chat, email, social
languages in real-time voice, speech-to-speech · coming with Voice AI
Local dialects, not just languages. Customers write the way they talk, mixing languages included, and the agent replies the same way.
Use cases
Pick your industry and see what the agent does at each stage: winning new customers, solving problems, growing sales and running the day. When a person is needed, it hands over with the full story.
Turn visitors into leads and sales
Lead-gen and Sales rolesPulse spots buying intent on your site or app and the agent steps in with the right offer — before the visitor leaves.
Every form fill, DM or WhatsApp enquiry answered instantly. The agent asks the right questions, scores intent and books the demo.
Buying questions in your Facebook Page comments get a reply and a checkout link by Messenger, instead of getting lost in the feed.
No use cases in this stage for the selected industry yet.
Solve problems on every channel
Support role“Where is my order?” answered in seconds from live store data — tracking, changes and cancellations included.
The agent verifies the claim, prepares the refund and asks your team only when it exceeds the limit you set.
Customers call and speak naturally in their own language and dialect; the agent answers in real time, voice to voice.
No use cases in this stage for the selected industry yet.
Sell more to customers you already have
Sales roleBook, confirm and reschedule appointments in the conversation, with reminders that keep the calendar full.
Segment lapsed buyers and abandoned carts, reach them on WhatsApp or email, and let the agent close the sale.
Polite, persistent reminders with payment links and promise-to-pay tracking — escalated only when needed.
No use cases in this stage for the selected industry yet.
Stay on top without living in the inbox
Aura · your teamNegative comments on your Facebook Page are caught and handled in minutes; unclear cases go to the person you assigned.
Ask Aura for today's numbers, approve pending refunds or pause a campaign, in plain words. Every change waits for your yes.
Questions the agent couldn't answer show up in AI Insights, so your team adds the missing answer once and the agent uses it from then on.
No use cases in this stage for the selected industry yet.
Grow sales
Pulse spots when a visitor is ready to buy, or about to give up, and your agent steps in with the right offer. Comment moderation answers buyers and keeps your Facebook Page clean.
Pulse sees how visitors use your website and app: the pages they view, how long they stay, and when they hesitate on pricing or checkout. Your agent then reaches out with an offer in chat, an email or a WhatsApp message.
Comments on your Facebook Page are sorted the moment they land. Buying questions get a reply and a checkout link, spam is hidden, and anything unclear goes to the person you assigned. You can pause it at any time.
Your agent answers and makes phone calls in your customers’ language, with a voice that fits your brand.
Find out how customers feel with CSAT, NPS and CES surveys sent when a conversation ends. Simple ratings are already in every plan.
AI-written reports on how your business is doing, every week, every month or whenever you choose.
Aura · your business concierge
Aura is your business assistant. Ask for today's numbers, approve refunds or pause a campaign in plain words. Aura never acts on its own: it shows you the plan and waits for your yes.
Integrations
Connect your channels, store, calendars and helpdesk in a few clicks, and one agent works across all of them. Need something custom? Connect your own tools through MCP. No fee per integration.
Already use Zendesk or Freshdesk? Mevrik AX works alongside them, so you don’t have to switch.
Customer stories
We went live on a Tuesday afternoon. Within a week the AI was answering most order questions on WhatsApp before we’d even opened the shop.
Bookings and reminders run themselves now. The front desk only steps in when a patient really needs a person.
Everything runs in our own data centre, and every AI decision leaves an audit trail our compliance team can follow.
Mevrik Messenger · Intelligent UI
Give customers answers they can use, not walls of text. With Intelligent UI, your agent picks the best way to reply: a short answer, a table, a chart, a map, product cards or a time to book. The messenger resizes to fit, and every answer comes from your own information.
<script src="mevrik.js"></script>FAQ
Still unsure? Book a demo and we'll show it running on your own website.
Five minutes from sign-up. Add your website, it learns your products and policies, and you get a live agent on a shareable link and QR code before you touch your website. Then turn on the channels you want.
One customer plus one issue thread is one conversation, whether it takes 10 messages or 200. It closes when the issue is resolved or after 24 hours of inactivity. Handing over to your team never opens a second one.
No. On Mevrik AX Growth, your team’s seats are included. You pay per conversation, not per login.
Every reply comes from your own knowledge and data, and is checked before it reaches the customer. If the agent can’t find the answer, it says so and offers a person. Prices and stock come from your systems, never from the model, and every turn is recorded in Trace so you can see exactly what happened.
Only what you allow. You decide which actions need a yes from your team, for example refunds above a set amount. And one switch can stop a skill, an agent, a workspace or your whole account in under five seconds.
Yes. Mevrik AX can run alongside Zendesk, Freshdesk or any existing helpdesk. Escalations can go to Mevrik's own workspace or to your existing tool.
GDPR is enforced from day one, and personal data is redacted before it reaches the model. Mevrik AX is SOC 2 Type II ready from day one, with the observation period underway. Trace provides the audit trail and transparency the EU AI Act asks for.
Mevrik AX Enterprise comes in three deployments: AX Scale in an isolated cloud, AX Private in your cloud, and AX Sovereign, airgapped on-premise. Same code and same harness in every one; configuration decides the mode. They are rolling out now, so talk to sales about timing.
No. Both run the same AI agent and the same workspace. Enterprise adds more depth for larger teams: Workflows, Routing, Sandbox, Auto QA, your own AI model and keys, full Trace and Governance.
Answer every customer, win more sales and keep your team in control. Start free today.