Support
Answers from your knowledge, tracks orders, books and changes appointments, and hands over to your team with a summary.
Resolve end to endMevrik AX Growth
Your AI customer team. Live in 5 minutes.
One AI agent that answers questions, books appointments, recovers sales and follows up, on your website, app, WhatsApp, Instagram, Facebook and email. It remembers every customer, and your team steps in only when it matters.
Website & appWhatsAppInstagramMessengerEmailSMSTelegram
Setting up Brightside Dental5 min
- 01 Set up
- Business name, website and the job: Support, Sales or Lead-gen.
- 02 Brand
- Your colours, logo, tone of voice and agent name.
- 03 Learn
- Your website is read into the Knowledge Hub. Answers come from it.
- 04 Live
- chat.mevrik.ai/brightside is live, with a QR code.
- 05 Channels
- Connect WhatsApp, Instagram, Messenger and email in one sign-in.
Prefer to talk it through? Aura sets it up with you in a chat.
5 minfrom sign-up to a live AI agent
24/7answers on every channel, in 100+ languages
1 profileper customer, shared by every channel
Seats includedinvite your whole team at no extra cost
Built for growth
Pick a goal. Your agent gets to work.
The same agent wins new customers, closes sales, serves around the clock and brings people back.
Turn visitors and comments into leads.
Most people leave without asking. Your agent greets them at the right moment, answers on the spot and captures their details before they go.
- Replies to buying questions in Facebook Page comments and Instagram DMs, with a link to buy
- Qualifies leads with your questions and books a call into your calendar
- With Pulse, steps in when a visitor hesitates on pricing or checkout
Facebook commentlead
- Customer
- “Price for the linen shirt in M?”
- Agent
- Checks stock and price in your Shopify catalogue.
- Reply
- “It’s in stock in M! I’ve sent you the link in Messenger.”
- Result
- Lead captured · order started from a comment
Ready on day one
One agent. Three jobs, pre-set.
Choose a role and your industry. The agent arrives with sensible defaults, and you can name it anything you like.
Sales
Recommends products, answers buying questions, sends checkout links and follows up on conversations that went quiet.
Grow revenueLead-gen
Captures and qualifies leads on your website and social, then books the meeting into your calendar.
Fill the pipelineEverywhere your customers are
One agent on every channel. One memory of every customer.
Your agent answers on your website and in your app with Mevrik Messenger, and on WhatsApp, Instagram, Facebook Messenger, email, SMS and Telegram.
- The Messenger answers in the right shape: text, a table, a chart, a map, product cards or a time to book
- A customer who switches channel carries on the same conversation
- A hosted chat page at chat.mevrik.ai with a QR code, for print and in-store, even with no website
- Runs alongside Zendesk, Freshdesk or the helpdesk you already have
Nadia R. · four channelsone thread
- Asked about the linen shirt in M
- Web chat
- Ordered it · #4821
- Seam arrived torn · refund requested
- “Any news?” · agent picks up the same thread
- Result
- Refund confirmed · no repeating, no new ticket
Everything in the box
Not just an agent. The whole front office.
Every Growth plan includes the full workspace, because an agent without its workspace cannot do the job.
Mission Control
See what your agents are doing right now, and what needs you.
AI Agents
Set the role, tone, skills and knowledge for each agent.
Conversations
Every channel in one inbox, with AI and people side by side.
Knowledge Hub
Your website and documents, turned into grounded answers.
Contacts
One profile per customer: details, history and preferences.
Tasks
Approvals, follow-ups and hand-overs land here for your team.
AI Insights
Resolution rate, cost, ratings and what customers ask most.
Settings & Messenger
Brand, channels, team and your website and in-app Messenger.
How it works
Every reply runs through the same engine as Enterprise.
The Agent Harness runs each turn in four steps, with safety checks that can’t be switched off.
- 01
Reason
Understands the question, who is asking and what they have asked before.
- 02
Use tools
Looks things up and acts: your catalogue, calendar, orders and knowledge.
- 03
Check
Checks answers against your knowledge, redacts personal data and checks your brand voice.
- 04
Decide
Replies, asks your team for approval, or hands over with a summary.
Use cases
Businesses like yours, already using it this way.
Questions into orders
WHEN“Do you have this in blue, size 10?”
AI AGENTChecks stock, sends product cards and a checkout link
RESULTOrder placed in the chat
Bookings without the phone
WHENMessage at 11pm: “Any slots tomorrow?”
AI AGENTReads the live calendar and books the time
RESULTBooked · reminder sent · fewer no-shows
Test drives from browsing
WHENVisitor compares three cars
AI AGENTShows a comparison and offers a test drive
RESULTTest drive booked · sales team notified
Leads qualified overnight
WHENForm-less enquiry on Facebook
AI AGENTAsks your questions, scores the lead
RESULTMeeting in your calendar by morning
Every enquiry answered
WHEN“Do you have parking and a gluten-free menu?”
AI AGENTAnswers from your menu and website
RESULTTable booked · question never reached staff
Social comments handled
WHENBuying question under a post
AI AGENTReplies publicly and continues in DMs
RESULTSale from a comment · no comment missed
Add-ons
Add capability as you grow.
Pulse
Spots buying intent on your website and app, and starts the conversation before the visitor leaves. Installs with the Messenger snippet.
Surveys (CSAT & NPS)
Full CSAT, NPS and CES surveys after conversations close. Basic ratings are already included.
Voice AI
The same agent answers and makes phone calls.
Coming soonVitals
Scheduled AI reports: a weekly business review and a monthly digest.
Coming soonGrowth or Enterprise
Same platform. Enterprise adds depth.
Both run the same code and the same Agent Harness. Moving up is a configuration change, never a rebuild.
AX Growth
For growing businesses. Live in minutes.
- Mevrik AI Agent with Support, Sales and Lead-gen roles
- All eight workspace modules and every channel
- Knowledge Hub, Contacts, Tasks and AI Insights
- Trace to read what the agent did and why
- Conversation bundles with your team’s seats included
- Cloud hosting in the EU
AX Enterprise adds
Same platform, more depth and control.
- Workflows, routing, sandbox testing and Auto QA
- Bring your own model and your own keys
- Full Trace, governance and a kill switch you control
- SSO, SCIM and audit export
- Cloud, private cloud or airgapped on-premise deployment
- Annual contract with a custom deployment
Questions growing businesses ask.
How fast can I really go live?
Most businesses have a live agent within five minutes of signing up. You get a public link and a QR code straight away, then add your website widget and channels when you’re ready.
How am I charged?
By conversation, not by message or by seat. One customer with one issue is one conversation, however many messages it takes, within a 24-hour window. Your team’s seats are included. See the pricing page for plans.
Will it make things up?
Answers come from your own knowledge and data. If the agent can’t find the answer there, it says so and offers a person. Prices and stock come from your systems, never from the model.
What happens when a customer needs a person?
The agent hands over with a summary of the conversation, so your team sees the whole story and the customer never repeats themselves. Your team can also take over any conversation at any time.
Do I have to replace my helpdesk?
No. Mevrik AX Growth runs alongside Zendesk, Freshdesk or any helpdesk you already use.
Is Growth a cut-down version of Enterprise?
No. Both run the same Agent Harness and the same workspace. Enterprise adds depth for larger and regulated teams, such as workflows, routing, private deployment and governance.
Your AI customer team, live in 5 minutes.
Start free with no card. Have your first agent answering real customers before lunch.