Tamper-evident
Each turn is chained to the one before it in an append-only log, kept separately.
Technology · Trace
Every decision, on the record.
Trace records each turn your agent takes: what it read, which tools it used, what it decided and why. The record is chained so it can’t be quietly changed.
Trace · turn 3 of 5conversation #4821
- Read
- Customer message · order history
- Tools
- Shopify order lookup → delivered, £86
- Checks
- Personal data redacted · reply grounded
- Decision
- Refund over limit → approval task created
- Seal
- Linked to the previous turn · tamper-evident
Every turnrecorded: inputs, tools, checks and decision
7 yearsdefault retention, configurable
1 IDfollows a request end to end
Chainedeach record linked to the last, tamper-evident
Why it matters
Proof, not promises.
See the why
Follow one request from the customer’s message through every tool and model call.
Kept for years
Seven years by default, and you can change it.
Use cases
When you need to know what happened.
A customer disputes an answer
WHEN“Your agent promised free delivery.”
AI AGENTTrace shows the exact source and reply
RESULTSettled with facts
Audit and compliance
WHENAn auditor asks how a decision was made
AI AGENTTrace shows every step of the turn
RESULTEvidence ready, ahead of EU AI Act needs
Improving the agent
WHENA hand-over looks unnecessary
AI AGENTTrace shows what the agent saw
RESULTKnowledge fixed, fewer hand-overs
What’s recorded
Everything you’d want to know about a turn.
- 01
Input
The customer’s message and the context the agent used.
- 02
Tools
Every tool call and what it returned.
- 03
Checks
Safety checks such as personal-data redaction and grounding.
- 04
Decision
What the agent decided: reply, approval or hand-over.
- 05
Seal
Linked to the previous record, so edits would show.
Tamper-evident
A record you can rely on.
- Append-only: records are added, never edited
- Each record is chained to the one before it
- Stored separately from everyday data
- Helper-agent steps are linked to the turn that started them
Audit chainappend-only
- Turn 1
- sealed · linked to start
- Turn 2
- sealed · linked to turn 1
- Turn 3
- sealed · linked to turn 2
- Change
- Any edit would break the chain
Why it matters
Logs vs Trace.
| Ordinary chat logs | Mevrik Trace | |
|---|---|---|
| What’s kept | The messages | Messages, tools, checks and decisions |
| Can it be edited? | Often, quietly | Tamper-evident chain |
| Explaining a decision | Guesswork | Step-by-step record |
| How long | Varies | Seven years by default |
Growth or Enterprise
Visible in Growth. Complete in Enterprise.
AX Growth
For growing businesses. Live in minutes.
- Read what your agent did and why
AX Enterprise adds
Same platform, more depth and control.
- Full Trace depth with governance
- Replay and export for audits
Questions about Trace.
Can I see Trace on AX Growth?
Yes. Growth includes read access to what your agent did and why. Enterprise adds full depth, replay and export.
How long are records kept?
Seven years by default, and you can change it for your workspace.
Does Trace help with the EU AI Act?
Trace provides the audit trail and transparency the Act expects from AI systems. Your own compliance review still applies.
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