Customer conversations flow from every channel into the Mevrik AI workforce. Complex decisions escalate to human supervisors, every action is recorded in Trace, and each resolution improves the knowledge base.
Mevrik Trust

Autonomy you can audit. Authority you keep.

Every AI decision on Mevrik AX is checked before, governed during, and logged after — and a human holds a kill switch over the agent, the skill, or the entire fleet, always.

Pre-flight
checked before
Runtime
governed during
Post-flight
checked after
Trace
logged, always
Compliance posture

Stated precisely. Because you'll check.

We write our compliance status the way your auditors will read it — no rounded-up claims.

SOC 2 Type II
Ready from Day 1 — observation period underway
GDPR
Enforced from Day 1 — DSR, retention, and consent tooling built in
EU AI Act
Audit trail and transparency ready
ISO 27001
Controls aligned to the standard — certification not yet undertaken
Data residency
Regional choice on AX Scale · your region on Private · your data centre on Sovereign
AI governance

The controls, not the promises.

Mevrik Trust runtime

Pre-flight checks before any model is called, a governed runtime while it acts, post-flight checks on every response. Every layer writes to Trace.

Trace

A compliance-grade audit trail of every AI decision, action, and recall — replayable. Regulator evidence is a log export, not a vendor explanation.

Kill Switch

Stop one agent, one skill, or the entire fleet — instantly, from Mission Control. Human authority is architectural, not aspirational.

Keys & encryption

BYOK with HSM-backed key management, encryption in transit and at rest, IP allowlisting, VPC peering on Private.

Isolation by design

Dedicated database per workspace on AX Scale; single-tenant on Private; fully airgapped on Sovereign. Same product — configuration decides.

Operational assurance

SIEM export, tamper-proof audit logs, custom DPAs, and per-decision explainability through Cortex model cards.

Customer conversations flow from every channel into the Mevrik AI workforce. Complex decisions escalate to human supervisors, every action is recorded in Trace, and each resolution improves the knowledge base.

Bring your security team.

Ask the question procurement will: which model decided this, and why? We answer with a model card, a version, and a Trace log — live.

We reply within one business day.

mevrik

AI runs your customer operations. Humans supervise what matters. Mevrik AX is the Agentic AI Customer Operations Platform — putting AI agents to work across support, sales, and engagement on every channel.

Platform
What is AX
AX Engine
Agent Harness
Cortex
Reflex
Mevrik Trust
Trace
Solutions
Mevrik AX Growth
Mevrik AX Enterprise
Compare editions
Voice AI
Technology
AI Agents
Conversations
Knowledge Hub
Actions
Cortex
AI Insights
Reflex
Governance
Trace
Deployment Models
Integrations
Industries
SMB
SME
Banking
Telecom
Insurance
Retail
Healthcare
Public Sector
Resources
Case Studies
What is AX
AX vs Traditional CX
MCP & Integrations
Documentation
API Reference
Company
About
Careers
Contact
Trust Center
Status
Sign in
Start free
© 2026 Mevrik Ltd. · Powered by Claude. Run it on our cloud, your cloud, or fully on-prem.
SOC 2 Type II-readyISO 27001-alignedGDPR enforcedEU AI Act audit-ready130+ languages