Pricing

Everything your customer
operations need. One price.

AI agents answer first — booking the appointment, placing the order, capturing the lead — while your team supervises what matters. Unlimited AI agents. Unlimited human seats. Every module included.

AX Growth

The Agentic AI Customer Operations Platform

For growing businesses. Live in 5 minutes — Aura sets it up.

£149
per month · 1,000 conversations
Billed annually · saves £444 a year
£1,788 billed yearly · or £186/mo monthly
£0.149 per conversation · 9% below entry rate
1,000 conversations
3005001k1.5k2k3k5k

Busier month? Extra conversations are added at £0.13 each, so your agent never stops. Reaching 1,500 costs £65 in top-ups against £50 to move up a plan, so we'd tell you to move up. We always show the arithmetic.

Unlimited AI agentsUnlimited human seatsEvery channel includedNo platform fee
Everything included — nothing gated behind a higher plan
The agent does the work
Mevrik AI Agent — Support, Sales & Lead-gen roles
AI Knowledge Base — website crawling, PDFs & documents
Shopify Agent — recommend, sell, handle returns
Calendar booking — Google & Microsoft
Dedicated agent URL — your agent, your own link
Unlimited custom skills per agent
Your team works alongside it
Shared Inbox — AI and humans in one queue
Co-pilot — reply suggestions for your team
Mevrik Tasks — escalations as managed work
Supervision & takeover with full context
Aura — guided setup and workspace concierge
Remove Mevrik branding
Everywhere your customers are
Web chat · WhatsApp · Instagram DM
Telegram · Messenger · Email · SMS
One agent, one history, every channel
You see everything
Contacts — every customer, channel and order
Conversation ratings — CSAT built in
AI Insights — what your agents did and what changed
Website activity tracking
API, webhooks and MCP connectors
Mevrik Connect — all pre-built connectors

The £49 plan and the £499 plan have identical capability. The only difference is conversation volume.

No card. 14 days, 50 conversations, the full platform.
The unit, defined — before you buy
1 conversation · 24h window

One customer + one issue thread = one conversation, any number of messages. Escalations never open a new billable unit — no per-message metering, no per-resolution surprises, human seats included.

One meter. Conversations.

Everywhere else, the cost of running customer operations arrives as a stack of separate charges — each one a number you have to forecast, and a wall you can hit mid-month. Here it arrives as one line.

What the bill usually looks like
Platform or helpdesk subscriptionper month
Per-seat licence, every person on your teamper seat
Per-resolution or per-outcome feesper outcome
Agent-assist for your team, charged per seat againper seat
AI credit top-upsper credit
Proactive campaign packsper pack
API call packsper pack
Removing the vendor's brandingper month

Platforms in this category commonly bill on three to fifteen separate meters. Get any one of them wrong and you're either overpaying on one line or blocked on another.

What your Mevrik bill looks like
Conversations£149

One meter. Unlimited AI agents, unlimited human seats, every channel, every module, every connector, knowledge base, CRM, tasks, CSAT, analytics and Co-pilot — included at every volume, with nothing gated behind a higher plan.

No platform fee. No second subscription underneath. No credit balance that runs dry and leaves your customers waiting. Mevrik's platform costs £0 — you only pay when customers talk to you.

Built for enterprise. Priced for growing business.

The £49 workspace runs on the same agent runtime and the same security posture we take into enterprise deals. Nothing is stripped out at the entry plan.

Mevrik Agent Harness
Included
The production runtime every agent runs on — tools, memory, planning, escalation and guardrails as one governed system, not a prompt wrapped around a model.
Enterprise-grade security
Included
Encryption in transit and at rest, role-based access control, audit logging and GDPR alignment — the same posture we bring to regulated buyers. SOC 2 Type II ready, observation period underway.
One platform, one data model
Included
Your agents, knowledge base and conversation history carry into an enterprise deployment as a configuration change — never a rebuild, never a migration project.
Cortex · Trace · Mevrik Trust
Mevrik AX Enterprise
Model routing, action-level audit trails and policy-governed approvals ship with AX Enterprise — the same platform, with the deeper controls regulated and high-volume operations require.

Same codebase, same harness, same data model — from your first agent to a fully air-gapped deployment.

What we will never charge you for

Simple pricing isn't a marketing line. It's a list of things we've given up the right to bill.

Seats

Hire freely. Unlimited human seats at every volume, no per-agent fee, no cap.

Outcomes

Booked meetings, closed sales, refunds. Actions inside a conversation are always free.

Your team's copilot

Agent-assist is included at every plan. Elsewhere it is £20-£40 per seat on top.

Credits that run out

No AI credit balance to watch, and no agent that silently stops mid-month.

Modules and channels

Knowledge base, CRM, tasks, CSAT, analytics, every channel. Nothing gated.

A platform fee

No helpdesk underneath, no workspace fee, no minimum. The conversation price is the bill.

Add capability when you need it

Tasks, conversation ratings, Co-pilot, Aura and every connector are already included — they are not on this list.

Surveys
£19/month
Full CSAT, NPS and CES surveys after conversations close, with segmentation and trend reporting. Basic conversation ratings stay free in every plan.
Pulse
£29/month
Behavioural signal capture and proactive engagement — reach out before customers ask. Raises campaign limits. Replies count as normal conversations.
Voice AIComing
£0.06/minute
The same agent that handles your chats answers the phone and runs outbound campaigns. Billed per minute, never bundled into the conversation price.

What you'd pay elsewhere

Set your own numbers. Every competitor figure below is calculated from their published list prices as of August 2026.

5
1,000
60%
Platform
Per month
Difference
Mevrik AX Growth
Conversation bundle · unlimited seats · Co-pilot and every module included
£149
—
Intercom + Fin
600 outcomes × $0.99 + 5 seats × $29 + Copilot 5 × $35
£720
4.8× Mevrik
Zendesk Suite Team + Copilot
5 agents × £45 + Copilot 5 × £40 + 550 resolutions above allowance
£1,250
8.4× Mevrik
You keep, per year
£6,848
vs Intercom + Fin
Method. Mevrik: annual-billing rate at the conversation stop covering your volume, seats included. Intercom + Fin: Fin at $0.99 per outcome × resolved conversations, plus Intercom Essential at $29 per seat, plus Copilot at $35 per user — all published at fin.ai/pricing, 1 August 2026. Zendesk: Suite Team at £45 per agent (annual) plus Copilot at £40 per agent, published at zendesk.co.uk/pricing, 1 August 2026, plus automated resolutions above plan allowance. Zendesk does not publish its per-resolution rate on its UK pricing page; we model £1.50 from June 2026 market research and flag it as unverified. USD figures converted at £1 = $1.27 for comparison only — currencies differ, and the structural point stands either way. Vendors change pricing without notice; verify before relying on any figure.

WhatsApp, SMS and carrier fees

Some channels charge us per message. We pass those charges through at cost plus a 15% handling fee, itemised separately on your invoice — never hidden inside the conversation price. Here's exactly how it works.

Customer-initiated WhatsApp — no carrier fee

When a customer messages you and your agent replies within the 24-hour service window, Meta charges nothing. Support conversations on WhatsApp carry no carrier cost at all — they're covered entirely by your conversation bundle.

Business-initiated WhatsApp — passed through

Template messages you send first — campaigns, reminders, cart recovery — are charged by Meta per message, by category and destination country. We pass those through at cost + 15%, itemised by category and country.

Rates are set by Meta and change without notice. Meta publishes per-message pricing by conversation category (utility, marketing, authentication) and destination country, and revises it periodically. Mevrik does not control these rates and does not mark them up beyond the stated 15% handling fee, which covers provider integration, billing reconciliation and currency exposure.

Before any campaign sends, Mevrik shows you the projected carrier cost and asks you to confirm. SMS and, when it ships, Voice AI telephony follow the same structure: provider cost + 15%, itemised, with a pre-send estimate. If a customer replies to one of your template messages, that reply opens one normal conversation from your bundle.

Mevrik for Startups

Early-stage company? Get six months free on up to 500 conversations a month, then six months at half price. Applications are reviewed individually and approved companies receive a code. A card is required at signup; nothing is charged during the free period.

Pricing questions

One customer and one issue thread = one conversation, no matter how many messages are exchanged — ten messages or two hundred, it's still one. A conversation closes when the issue is resolved or after 24 hours of inactivity. If the customer replies within 24 hours of closing, the same conversation reopens at no extra charge. If they come back the next day about something new, that's a new conversation.
Customer conversations flow from every channel into the Mevrik AI workforce. Complex decisions escalate to human supervisors, every action is recorded in Trace, and each resolution improves the knowledge base.

Start free. Scale to sovereign.

Conversation bundles for growing business. A proposal procurement can defend for enterprise.

No card required. Aura builds your first agent in under 5 minutes.