Technology · Governance

You set the rules. The agent follows them.

A kill switch that stops an agent in under five seconds. Roles that decide who can change what. Approval rules for the actions that matter. Every change is recorded.

Kill switch< 5 seconds
Scope
One skill · one agent · a workspace · your whole account
Who
Owners and admins
Effect
The agent stops before the next turn. No model is called.
Record
Who, when and why, in the audit log
< 5 sto stop an agent with the kill switch
4kill switch scopes, from one skill to everything
5roles, with access denied by default
Auditedevery switch, approval and change

Controls

Everything a business owner expects.

Kill switch

Pause a skill, an agent, a workspace or everything, in under five seconds.

Roles

Owner, Admin, Supervisor, Agent and Viewer. Access is denied unless a role allows it.

Approval rules

Refunds over an amount, cancellations and other actions wait for the right person.

Plan, approve, execute

When Aura changes your setup, it shows the plan and waits for your yes.

Data rights

Handle access and erasure requests on time, with retention settings and legal hold.

Everything recorded

Every switch, approval and change is written to the audit trail.

Roles

Who can do what.

RoleTypical personWhat they can do
OwnerBusiness ownerEverything, including billing and the kill switch
AdminOperations leadConfigure agents, channels and rules; use the kill switch
SupervisorTeam leadOversee conversations, approve tasks, take over
AgentTeam memberReply to customers and work tasks
ViewerStakeholderRead-only access to conversations and insights

Kill switch

When you need it to stop, it stops.

  1. 01

    Choose a scope

    One skill, one agent, a workspace or your whole account.

  2. 02

    Switch it

    Owners and admins switch it in one click.

  3. 03

    Stopped

    In under five seconds, before the next turn. No model is called.

  4. 04

    Recorded

    Who, when and why, in the audit log.

Your customers’ rights

Data requests, handled on time.

  • Access and export requests, with the legal clock tracked
  • Erasure on request, across conversations and memory
  • Retention settings by type of data
  • Legal hold when you need to keep records
Data requestGDPR
Request
Erase all data for Nadia R.
Deadline
One month, tracked
Status
Conversations, memory and contact erased

Use cases

When governance pays off.

Any business

A bad promotion goes live

WHENAgent quoting the wrong price
AI AGENTAdmin pauses the sales skill
RESULTStopped in seconds, support still running
Retail

High-value refunds

WHENRefund request over £200
AI AGENTWaits for a supervisor’s approval
RESULTApproved in Tasks, recorded
Agency

Clients and freelancers

WHENContractor needs inbox access
AI AGENTAgent role, no settings access
RESULTHelp without risk

Growth or Enterprise

Control for every business. Enterprise adds policy.

AX Growth

For growing businesses. Live in minutes.

  • Kill switch
  • Roles and permissions
  • Approval rules per skill
  • Data access and erasure requests

AX Enterprise adds

Same platform, more depth and control.

  • Governance policies for consent, residency and retention
  • SSO with SAML and SCIM
  • IP allow-lists
  • Audit export

Questions about Governance.

Who can use the kill switch?

Owners and admins. Every activation is recorded with who, when and why.

Does stopping an agent stop my team?

No. Your team can keep replying in the inbox while the AI is paused.

Do you support single sign-on?

SSO with SAML and SCIM is part of AX Enterprise.

Your AI agent, live in 5 minutes.

Start free, connect your channels, and watch it resolve real conversations today.

mevrik

AI runs your customer operations. Humans supervise what matters. Mevrik AX is the Agentic AI Customer Operations Platform — putting AI agents to work across support, sales, and engagement on every channel.

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