AX GrowthSmall & Medium Business

Your first AI customer team. Live before lunch.

Every question answered, every booking taken, every social comment replied to — 24 hours a day, 7 days a week. No extra headcount.

24/7
Coverage with no extra staff
5 min
From sign-up to first AI agent live
400%
More after-hours enquiries handled
The Challenge

Running a business means every missed message is a missed sale.

Owner-operators wear every hat. There is never enough time to respond to every WhatsApp, every Instagram DM, every Facebook comment, every Google review. Customers who don't hear back don't come back.

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After hours is open season for competitors

70% of customer enquiries outside 9–5 get no response. Your competitors who do respond win the booking.

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Social comments pile up unanswered

Instagram posts get comments. Facebook pages get questions. Leaving them unacknowledged damages trust publicly — in front of everyone who sees it.

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Booking no-shows cost real money

Appointments are made and forgotten. Without automated reminders, up to 30% of bookings don't show — and you've blocked that slot for nothing.

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One person can't be everywhere

WhatsApp, web chat, email, Instagram DM, Facebook Messenger — five channels, one team member. Something always slips.

Use Cases

Eight things Mevrik AX handles so you don't have to

Instant Enquiry Response

Answers product questions, pricing, opening hours, and availability across WhatsApp, web chat, and Instagram DM — instantly, any hour.

Appointment & Booking Agent

Takes bookings, sends confirmations, fires reminders 24h and 1h before, and reschedules on request — without a phone call.

Order & Payment Queries

Tracks order status, answers 'where is my order?' and sends payment links directly in conversation — no phone queue needed.

Social Comment Management

Monitors and replies to Instagram comments, Facebook post comments, and Google Reviews — maintaining your public presence 24/7.

Complaint & Feedback Handling

Acknowledges every complaint with empathy, collects the details, and routes only the ones that need a human to your inbox.

Abandoned Conversation Recovery

When a customer goes quiet mid-conversation, Mevrik follows up with a nudge — recovering sales that would otherwise be lost.

AI Agents

Three AI agents working your business round the clock

Customer Support Agent

Handles all enquiries, FAQs, complaints and feedback across every channel. Escalates only when a human is genuinely needed.

Resolves 80%+ without escalation
Multi-channel, one brain
Tone matches your brand
Booking & Appointment Agent

Takes bookings, sends confirmations, fires smart reminders, and handles reschedules — reducing no-shows by up to 35%.

Calendar integration ready
Reminder sequences built in
Handles rescheduling automatically
Sales Conversion Agent

Turns browsers into buyers. Answers 'do you have X?' with a direct response, adds urgency on limited stock, and closes with a payment link.

Product catalogue aware
Sends payment links in-chat
Follows up on cold conversations
Omni-Channel CX

One agent. Every channel your customers already use.

WhatsApp
Instagram DM
Facebook Messenger
Web Chat
Google Business
Email
SMS
One brain. Every channel. Same answer.

Mevrik AX maintains a single agent memory and knowledge base across all channels. A customer who starts on WhatsApp and moves to web chat doesn't repeat themselves. Every interaction — regardless of channel — is logged in Trace for full auditability and continuous learning via Reflex.

Social Media Management

Your social media presence — managed, not missed.

Comments on Instagram posts, questions on your Facebook page, DMs across platforms — Mevrik monitors, responds, and escalates anything that needs a human eye.

Instagram Comments & DMs

Replies to product questions, order queries, and compliments on posts. Tags for human review if sentiment turns negative.

Facebook Page Comments

Responds to comments on your business posts. Never lets a public question go unanswered on your feed.

Google Business Reviews

Acknowledges every review — thanks positive reviews, responds to negatives with empathy and a resolution path.

Review Escalation

If a 1-star review arrives, Mevrik flags it immediately with full context so you can respond personally before it damages your rating.

Results

What SMBs see in the first 30 days

80%
Of all enquiries resolved without owner involvement
3×
Faster average response time
35%
Fewer booking no-shows
24/7
Customer presence at the cost of a monthly subscription

Your competitor is already using AI. Are you?

Set up Mevrik AX Growth in under 5 minutes. No developers. No long contracts. Cancel any time.