Customer conversations flow from every channel into the Mevrik AI workforce. Complex decisions escalate to human supervisors, every action is recorded in Trace, and each resolution improves the knowledge base.
API Reference

The Mevrik AX REST API.

Full programmatic control over conversations, agents, knowledge, Trace, analytics, and webhooks. OpenAPI 3.1 spec · HTTPS/TLS 1.3 · API key or OAuth 2.0.

Authentication
Header
Authorization: Bearer mx_live_...
Base URLhttps://api.mevrik.com
Versionv1 (stable)
FormatJSON · UTF-8
TLS1.3 minimum
Rate limit (Growth)1,000 req / min
Rate limit (Enterprise)10,000 req / min
SDKs
Node.js
npm install @mevrik/sdk
Python
pip install mevrik
Go
go get github.com/mevrik/go-sdk
Endpoints
POST
/v1/conversationsStart or continue a conversation. Returns conversation ID and initial agent response.
Conversations
GET
/v1/conversations/{id}Retrieve full conversation history, status, and agent actions.
Conversations
POST
/v1/conversations/{id}/messagesSend a message into an existing conversation.
Conversations
GET
/v1/agentsList all configured agents with their skills, channels, and current status.
Agents
POST
/v1/agents/{id}/skillsAdd or update a skill on an agent. Changes take effect on the next conversation.
Agents
POST
/v1/knowledgeUpload or update knowledge documents. Triggers Reflex reindex automatically.
Knowledge
GET
/v1/knowledge/searchQuery the knowledge base. Returns ranked results with confidence scores.
Knowledge
GET
/v1/trace/{conversation_id}Retrieve the full token-level Trace audit record for a conversation.
Trace
GET
/v1/analytics/conversationsAggregate conversation data — volume, resolution rate, CSAT, handle time.
Analytics
POST
/v1/webhooksRegister a webhook endpoint to receive real-time events.
Webhooks
DELETE
/v1/webhooks/{id}Remove a webhook subscription.
Webhooks
Customer conversations flow from every channel into the Mevrik AI workforce. Complex decisions escalate to human supervisors, every action is recorded in Trace, and each resolution improves the knowledge base.

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